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There are 2 ways you can download your product.

1. On the confirmation page. We include a download link on the confirmation page after your purchase has been processed.

2. E-mail. Your order will immediately be sent to your email. If you can't find your purchase try checking your promotions or spam folder.

Each purchase is good for one computer and one user. If you need more just contact us. We'll hook you up with a fantastic deal. Our goal is to provide you with great products, not empty your bank account.

We are here to help! Contact us or send us an email at support@designsupply.co with the product name, your program version, a description of the problem and any screenshots that might help us understand the issue.

We're around Monday-Friday 9:00am to 5:00pm CT.  Support questions received during our business hours will be answered promptly. Emails that are received after hours or during weekends will be responded to on the next business day.

We encourage you to check out other products and shops to know which is best for you. We exist to make designers life easier. We know our quality are top notch, which is why we stand behind them with a 30 day guarantee. If you have a question about a product please reach out. You'll find our customer service is the best!

You can! Check out Shopify for some great options. We want to shout out Dustin Lee of RetroSupply.Co for inspiring us and providing a great model for setting up shop. Check out Passive Income for Designers if you have a second.

Each product lists the compatible software in the description.

If you buy a product and it doesn't work (or you just don't like it) you can always get a full refund. So there's zero risk.

Absolutely. You're welcome to use your DesignSupply Co. products on commercial projects, personal projects, merchandise, or for teaching. The only thing you can't do is resell or share our files. 

After you make a purchase, you will receive a receipt via email. 

Buy it! Try it out and if it doesn't work just email us within 30 days. We'll send you a prompt refund. No questions asked. No awkward conversations.

Absolutely not. We make our products to be as powerful but easy to use as possible. So just about anyone can install the products and use them. Our products won't make you a better designer though.

We're around Monday - Friday, 9:00 AM to 5:00PM CT. We'll get back to you promptly with an answer! Click here to contact us.